Terms of Service

Showcase™ (“the Service”) is a content platform operated by Front&Centre® Ltd (“we”, “us”), a company registered in England and Wales (company number [COMPANY NUMBER]) with its registered office at [REGISTERED OFFICE ADDRESS]. You can reach us at david@frontandcentre.com.

These terms govern all use of the Service at showcase.frontandcentre.com, whether you use it directly, through a production partner who delivers it to you, or as a member of a client team invited by either.

Showcase turns filmed content into published assets: it hosts and streams films, generates transcripts, builds episode pages, and drafts written content (posts, articles, newsletters) grounded in that material for human review and publication. Features vary by seat type and by the plan agreed with you or your production partner.

We may improve, add or retire features of the Service. Where a change materially reduces what a paid plan includes, we will give reasonable notice to the account holder.

Accounts are provisioned by us or by an administrator of your organisation or production partner. You are responsible for keeping your credentials confidential and for activity under your account. Tell us promptly if you believe your account has been compromised.

Plans include defined seat allowances (for example Director and Ensemble seats) and fair-use allowances for AI-assisted drafting. We enforce these by conversation, not by cutting you off: sustained use beyond the allowances is a commercial discussion with you or your production partner, though we reserve the right to suspend AI features in cases of clear abuse.

Where the Service is delivered to you by a production partner (a reseller), your commercial relationship - pricing, onboarding, support - is with that partner, and these terms still govern your use of the Service itself. Partner staff have access to the workspaces of the clients they serve, as described in the partner’s agreement with us.

You (or your organisation) own the content you bring to the Service - films, transcripts, brand assets, written material - and everything the Service produces from it for you. You grant us the licence needed to operate the Service: to store, process, transcribe, index, display and deliver that content to the people and destinations you direct.

You are responsible for having the rights to the content you upload, including the consent of people appearing in your films. We may remove content that we reasonably believe infringes the rights of others or breaks the law.

Parts of the Service use AI models (including models from Anthropic and OpenAI, and speech-to-text from Deepgram) to transcribe films and to draft content grounded in your material. Drafts are exactly that: the Service is designed for human review and approval before anything is published, and you are responsible for what you approve and publish. We do not use your content to train our own or third parties’ foundation models.

Don’t use the Service to break the law, infringe others’ rights, distribute malware, send spam, mislead (including publishing AI-generated content as a real person’s words without their authority), or probe or disrupt the Service’s security or operation. We may suspend accounts that do.

The Service connects, at your direction, to third-party platforms such as Dropbox, Vimeo, YouTube, LinkedIn and Instagram. Your use of those platforms is governed by their terms; publishing through the Service is publishing on those platforms, and we are not responsible for their availability or decisions.

Fees, allowances and billing are as set out in the agreement or rate card between us and you (or your production partner). Continued non-payment may lead to suspension after reasonable notice.

We aim for the Service to be available and dependable, but it is provided “as is” and we do not guarantee uninterrupted availability. We may schedule maintenance and will keep disruption reasonable.

Nothing in these terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or fraud). Subject to that, we are not liable for indirect or consequential losses, loss of profit, or loss of data caused by events outside our reasonable control; and our total liability in any twelve-month period is capped at the fees paid for the Service in that period.

You can stop using the Service at any time; termination of paid plans follows the agreement that governs them. On termination we will, on request within 30 days, provide an export of your content in a reasonable format, after which we may delete it.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If part of these terms is found unenforceable, the rest stands. We may update these terms; material changes will be notified to account holders, and continued use after notice is acceptance.